Users cannot submit an answer through a direct conversation with Alexa, but must passwebsiteSubmit a suggestion.
The purpose of Alexa Answers is to solve some problems that have not yet been answered. Alexa's relevant answers will be marked as "Alexa users."
Alexa Answers is the second time Amazon has tried to optimize Alexa's question and answer ability in recent months. In August of this year, Amazon launched the "answer update" feature. If Alexa can't answer a question from the user, the user will be notified immediately after Alexa learns the question.
Earlier this year, Amazon also launched a "follow-up problem" feature that allows users to communicate more with Alexa.
Questions that users provide answers include "where the world's most snowfall", "the world's largest surfable wave", and "how long it takes for ice trays to freeze."
Alexa Answers can help Alexa master the nuances of various fields and help engineers in charge of the knowledge base understand which types of questions lack clear or consistent answers.
This newly announced project is also to make up for Alexa's major shortcomings. An analysis released this summer showed that in the Smart Voice Assistant, Google Assistant is best at answering questions, followed by Apple Siri, Alexa andMicrosoftCortana.